You – yes, YOU – can make a big difference to the future of our planet with your small, thoughtful actions.
Scan your FRx QR Code at participating stores to redeem your reward.
Posted on 14 March 2025
Sure-Win Lucky Dip
14 March to 30 April 2025
Spend $50 in a single transaction for a lucky dip chance to win great prizes such as Disneyland tickets, travel eSIMs, coffee vouchers and more.
Bring Your Own
14 March to 30 April 2025
BYO reusable shopping bag or refillable cup and spend $100* ($150* for supermarket transactions) to redeem the following rewards:
14 March to 3 April 2025: $10 FRx Gift Card
4 to 30 April 2025: Clean Conscience Laundry Pod Pack worth $13.19
Bag a Stylish Reward!
4 to 30 April 2025
Got extra plastic bags? Give them a new purpose! Donate a minimum of 20 used, clean plastic bags at the respective mall's Customer Service Counter to redeem a keycard holder worth $10, handmade from upcycled plastic.
Available in 3 colours: orange (Eastpoint Mall), green (Northpoint City) and blue (White Sands).
Limited to the first 300 redemptions per mall, while stocks last.
Meet Water Wally and Sally
15 & 16 March 2025
Meet PUB's beloved mascots and learn how you can make every drop of precious water count!
| Mall | Date/Time | Location |
|---|---|---|
| Northpoint City | 15 March 2025 4pm to 6pm |
L1, North Wing |
| Eastpoint Mall |
16 March 2025 1pm to 3pm |
#03-K6 |
| White Sands | 16 March 2025 4pm to 6pm |
L1 Main Entrance |
Brilliant Weekend Workshops
12, 13, 19, 20, 26 & 27 April 2025
Spend $50 to take part in a solar light-making workshop. Limited to the first 20 redemptions daily on Saturday and Sunday respectively.
| Mall | Date/Time |
Location |
|---|---|---|
| Eastpoint Mall | 12 & 13 April 2025 | L2 Event Space |
| White Sands | 19 & 20 April 2025 |
L1 Main Entrance |
| Northpoint City | 26 & 27 April 2025 | L1 (outside City Chain, North Wing) |
80 FRx Points eDeals
14 to 30 April 2025
Starting 12pm, look out for FRx eDeals that don’t cost the earth.
Redeem from the Rewards Catalogue via the FRx app. Start shopping here.
TERMS AND CONDITIONS
A. GENERAL TERMS
1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.
3. For any further assistance, please email FRHelp@frasersproperty.com.
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app which allow FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 12 Frasers Property Singapore malls.
Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
2. Membership is FREE. Singapore residents and tourists from India, Indonesia, Malaysia, Philippines or Thailand aged 18 and above may register as a Member via the FRx app or through Customer Service at any of FPS malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, a verified mobile number and such other information as may be required from time to time.
3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.
4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.
5. For instant rewards / additional perks, please see table below under “C. Redemption”.
C. REDEMPTION
1. Frasers Experience (FRx) members enjoy these instant rewards / additional perks:
Receive a lucky dip chance to win attractive prizes such as Disneyland tickets, travel eSims, coffee vouchers and more with every $50 spent in a single transaction.
From 14 March to 30 April 2025
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
Participating malls are Eastpoint Mall, Northpoint City and White Sands.
- Minimum spend of $50 in a single transaction at any participating FRx stores.
- Minimum spend of $50 in a single transaction at participating malls to earn one lucky dip chance.
- Present your member QR code in the FRx app and receipt to verify transaction details scanned to the same FRx account on the day of purchase at the respective mall's Customer Service to redeem a lucky dip chance.
- Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.
Receive a $10 FRx Gift Card with $100 spent ($150 for Supermarket) in 3 same-day, same mall transactions, and when you bring your own bag or refillable tumbler/container.
From 14 March to 3 April 2025
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
Participating malls are Eastpoint Mall, Northpoint City and White Sands.
- Minimum spend of $20 in a single transaction at any participating FRx stores.
- Minimum spend of $100 ($150 for Supermarket) in 3 same-day, same-mall transactions to qualify for redemption.
- Present your FRx QR Code and reusable bag or refillable cup with your purchase, in person, to verify transaction details scanned to the same account on the day of purchase at the respective mall's Customer Service to redeem.
- Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.
Receive a Clean Conscience Laundry Pod Pack worth $13.19 each with $100 spent ($150 for Supermarket) and when you bring your own bag or refillable tumbler/container.
From 4 April to 30 April 2025
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
Participating malls are Eastpoint Mall, Northpoint City and White Sands.
- Minimum spend of $20 in a single transaction at any participating FRx stores.
- Minimum spend of $100 ($150 for Supermarket) in 3 same-day, same-mall transactions to qualify for redemption.
- Present your FRx QR Code and reusable bag or refillable cup with your purchase, in person, to verify transaction details scanned to the same account on the day of purchase at the respective mall's Customer Service to redeem.
- Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.
Receive a a keycard holder handmade from upcycled plastic (worth $10), when you donate a minimum of 20 used, clean plastic bags.
From 4 April to 30 April 2025
Participating malls are Eastpoint Mall, Northpoint City and White Sands.
- Donated plastic bags must be clean and subject to checks by the respective mall's Customer Service. The respective mall reserves the right to decline plastic bags that are unsuitable.
- Present your member QR code in the FRx app at Customer Service to redeem.
- Limited to a single redemption per FRx member per day regardless of total plastic bags donated.
- Available on a first-come-first-served basis, and while stocks last.
Receive a solar light-making by WWF workshop pass with $50 spent in a maximum of 3 same-day, same-mall transactions.
12 & 13 April, 19 & 20 April & 26 & 27 April 2025
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
Participating malls are Eastpoint Mall, Northpoint City and White Sands.
- Minimum spend of $20 in a single transaction at any participating FRx stores.
- Minimum spend of $50 in a maximum of 3 same-day, same-mall transactions to redeem 1 workshop pass.
- Present your FRx QR Code and receipt in person to verify transaction details scanned to the same account on the day of purchase at the respective mall's event area.
- Limited to a single redemption per FRx member per day regardless of total amount spent.
- Available on a first-come-first-served basis, and while stocks last.
- Limit to the first 20 redemptions daily on respective workshop dates.
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
4. For supermarket spending from FairPrice, FRx member must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.
5. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
6. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Frasers Property Singapore malls.
7. The Management of the respective malls reserves the right to sight all purchases and receipts before granting redemption.
8. The Management of the respective malls decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
9. The Management of the respective malls shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and the Management of the respective malls shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the third party.
10. The Management of the respective malls shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services purchased by the Management of the respective malls from third parties with the vouchers (“Redeemed Products”) and the Management of the respective malls shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the Redeemed Products. All disputes about quality or performance of the Redeemed Products shall be resolved directly with the third party.
11. The Management of the respective malls reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.
C. OTHERS
1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit www.FrasersExperience.com.
2. In the event of any dispute, decisions made by the Management of the participating Frasers Property Singapore malls will be final and no correspondence will be entertained.
3. Information is correct at the time of publishing. The Management of the participating Frasers Property Singapore malls reserves the right to change the Terms and Conditions as it deems fit without prior notice.